1. Introduction
Citation Mapper ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered legal research platform.
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Professional information (law firm, bar admission, practice areas)
- Account credentials and authentication information
- Billing and payment information
- Communication preferences
2.2 Usage Information
We automatically collect information about how you use our Service:
- Search queries and research activities
- Case summaries and analysis requests
- Feature usage and interaction patterns
- Device information and browser type
- IP address and location data
- Log files and analytics data
2.3 Legal Research Data
We process legal research data including:
- Case citations and legal documents
- Research notes and annotations
- Citation networks and relationships
- AI-generated summaries and insights
- Custom legal briefs and documents
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide and maintain our AI-powered legal research platform
- AI Processing: To generate case summaries, legal insights, and research assistance
- Account Management: To create and manage your user account
- Communication: To send you updates, notifications, and support messages
- Billing: To process payments and manage subscriptions
- Improvement: To analyze usage patterns and improve our Service
- Security: To protect against fraud and unauthorized access
- Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our Service, including:
- Cloud hosting and storage providers
- AI and machine learning service providers
- Payment processing services
- Analytics and monitoring services
- Customer support platforms
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests, including:
- Court orders or subpoenas
- Government investigations
- Regulatory compliance requirements
- Protection of our rights and property
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: Data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Strict access controls and authentication mechanisms
- Regular Audits: Regular security assessments and vulnerability testing
- Staff Training: Comprehensive security training for all employees
- Incident Response: Established procedures for security incident response
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specifically:
- Account Information: Retained while your account is active and for a reasonable period thereafter
- Research Data: Retained to provide ongoing access to your research and analysis
- Usage Data: Retained for analytics and service improvement purposes
- Legal Requirements: Retained as required by applicable laws and regulations
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Restriction: Request restriction of processing
- Objection: Object to certain types of processing
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at [email protected].
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for basic functionality
- Analytics Cookies: Help us understand usage patterns
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used for targeted advertising (with consent)
You can control cookie settings through your browser preferences.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses
- Adequacy decisions by relevant authorities
- Other appropriate safeguards as required by law
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access your personal information
- Right to equal service and price
12. European Union (GDPR) Rights
If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR):
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision-making
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending you an email notification (for material changes)
- Providing notice through our Service
Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: